SALES POLICY
The following Sales Policy governs your purchase from PETCAVIP. By placing an order with us, you agree to these terms.
1. Order Acceptance
All orders placed through our website are subject to acceptance by PETCAVIP. We reserve the right to cancel or reject any order at our discretion, such as due to payment issues, stock availability, or suspected fraud.
2. Product Pricing
Prices listed on our website are in U.S. dollars and are subject to change without notice. We make every effort to ensure the accuracy of pricing, but errors may occur. In case of pricing errors, we will notify you before processing your order.
3. Payment Methods
We accept various payment methods, including:
- Major credit cards (Visa, MasterCard, American Express)
- PayPal
- Other payment methods offered during checkout
4. Shipping and Delivery
Shipping costs are calculated based on the size and destination of your order. We offer various shipping options, including standard and expedited services. Once your order is shipped, you will receive a tracking number to track your delivery.
5. Sales Tax
Sales tax will be applied to orders based on your location and will be calculated during checkout.
6. Cancellations
Orders can be canceled before they are processed and shipped. Once your order has been shipped, it cannot be canceled, and you will need to follow the return process.
7. Gift Cards
Gift cards purchased from PETCAVIP are non-refundable and cannot be exchanged for cash.
8. Limitation of Liability
PETCAVIP is not responsible for any indirect or consequential damages arising from the use or purchase of our products. Our total liability is limited to the amount paid for the purchased product.
Effective Date: January 13, 2025